Privacy Policy
Welcome to CleverlyBeam's Privacy Policy. Your privacy is incredibly important to us, and we’re committed to being transparent about how we collect, use, and protect your personal
information. This document explains what data we gather, why we need it, and how we work to keep it safe. By using our services, you agree to the terms outlined here, so we encourage
you to read this carefully.
Data We Collect About You
When you interact with CleverlyBeam, we collect certain information to ensure a smooth and personalized experience. This information helps us deliver our educational services
effectively and improve the platform for all users.
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Registration Information: When you sign up, we collect your name, username, password, and email address. If you’re creating a student or instructor account,
additional details like your educational background or teaching credentials may be required.
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Course Interaction Data: We track your progress, quiz results, and engagement metrics to offer tailored recommendations and assess course effectiveness. This
includes the lessons you complete and the time you spend on specific activities.
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Device and Usage Information: Information such as your IP address, browser type, operating system, and device type may be collected automatically when you use
our platform. This helps us optimize content delivery and troubleshoot technical issues.
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Payment Details: If you make a purchase, we collect billing information such as your name, payment method, and transaction ID. Note that payment processing is
handled securely through third-party providers.
We also collect any additional information you provide voluntarily, such as responses to surveys, feedback forms, or inquiries submitted through our platform.
Use of Your Information
The data we collect serves multiple purposes, all aimed at enhancing your experience with CleverlyBeam. Here’s how we put your information to work:
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Account Management: We use your information to create and manage your account, ensuring you have access to the courses and resources you’ve enrolled in. This
includes resetting passwords and providing account support when needed.
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Course Delivery: Data like your progress and interaction history allows us to tailor course materials to your learning pace and preferences. We strive to make
every educational experience as effective as possible.
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Analytics and Improvements: We analyze aggregated user data to identify trends and improve our platform. For example, we may use performance metrics to refine
course content or enhance user navigation features.
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Communication: We may send notifications about course updates, new features, or promotional offers. You can manage your communication preferences through your
account settings at any time.
We never sell your personal information to third parties, and we only share it under circumstances outlined in this policy.
Third-Party Data Collection
To provide a seamless and efficient learning experience, CleverlyBeam integrates with various third-party tools and services. These partners assist us in areas like payment
processing, analytics, and content hosting. Here’s how they may interact with your data:
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Payment Processors: Third-party payment gateways securely handle your transactions, collecting billing details to process payments. We do not store your full
credit card information on our servers.
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Analytics Providers: We use tools like Google Analytics to monitor user behavior on our platform. This data helps us identify popular features and optimize
user workflows, but it is always anonymized before analysis.
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Content Delivery Networks (CDNs): To ensure fast and reliable access to course materials, we rely on CDNs to distribute content globally. These networks may
collect data like IP addresses to facilitate efficient delivery.
All third-party providers we work with are carefully vetted to ensure compliance with privacy and security standards.
Data Protection and Confidentiality
Your trust is our priority, and we take the security of your information seriously. CleverlyBeam employs robust measures to safeguard your data from unauthorized access, alteration,
or disclosure. Here’s what we do:
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Encryption: All sensitive information, such as login credentials and payment details, is encrypted during transmission using secure protocols like
SSL/TLS.
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Access Controls: Only authorized personnel with a legitimate need can access user data. Access is strictly monitored and regularly reviewed to prevent
misuse.
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Regular Security Assessments: We routinely test our systems for vulnerabilities and implement updates to address any identified risks. This ensures our
platform remains secure over time.
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Data Minimization: We only collect and store the information necessary to provide our services. If data is no longer needed, we ensure its secure
deletion.
While no system is entirely foolproof, we continuously refine our security practices to minimize risks and protect your information.
Links to Third-Party Websites
Our platform may contain links to other websites or services that are not operated by CleverlyBeam. Please note that these external sites have their own privacy policies, which we
recommend reviewing. We are not responsible for the content or privacy practices of these third-party platforms.
User Data Control Rights
You have the right to manage your personal data in several ways. Depending on your location, you may be able to:
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Access Your Data: Request a copy of the personal information we’ve collected about you. We’ll provide this in a commonly used format.
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Update or Correct Information: If any of your data is inaccurate or outdated, you can request changes through your account settings or by contacting
us.
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Delete Your Data: You may request the deletion of your personal information, though some data may need to be retained for legal or operational reasons.
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Restrict or Object to Processing: If you have concerns about how your data is being used, you can request limitations on specific activities or object to
certain uses altogether.
If you wish to exercise any of these rights, please reach out to us through the support channels provided on our platform.
Legal Basis for Data Processing
We collect and process your data based on several legal grounds, including:
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Contract Fulfillment: We need your information to provide the services you’ve signed up for, such as granting access to courses or processing payments.
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Legitimate Interests: Some data collection supports our business operations, like improving the platform or preventing fraud, without infringing on your
rights.
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Legal Obligations: Certain laws require us to maintain records or share information with authorities under specific circumstances.
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User Consent: In some cases, we may ask for your explicit permission to collect or use your data. You can withdraw this consent at any time.
We strive to balance our needs with your rights, ensuring that our data practices are fair and transparent.
How to Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us through the contact options provided on our website. We’re here to
assist you and address any issues as quickly as possible.